Help Center

Click **Sign in** in the top right, then **Create account**. We ask for email and password. You can play with the FUN wallet right away; KYC only kicks in when we activate real deposits.

In the login modal, click **Forgot password**. We send a link to the registered email, valid for 30 minutes.

In **My profile → Account**, use **Close account**. We keep your data for the period YOUR jurisdiction requires, then delete it — in Brazil, for example, that is 5 years. Pending bets are settled before closure.

Yes. When you open the site without logging in, we create a **guest** session with 100 FUN to try Slot, Wheel, Roulette and Raspadinha. Guest balances do not persist across devices.

Yes. You must be **18 or older** to use the platform — minors are blocked. When we activate real money, there will be age verification at sign-up, per Brazilian regulation (Law 14.790).

To confirm the email is yours. Anyone who registers must verify their email — we do not accept fake data. We send an activation link to the address you provide. If you prefer not to share data, you can play as a **guest/anonymous** without registering.

Your phone is **optional**. But if you add a number, we verify it by SMS — we do not store unverified phone numbers.

Today the platform runs on **FUN money** only (virtual chips, no real monetary value). When we activate real money, it will be under regulation (in Brazil, **Law 14.790**) and on a licensed domain.

Today this site runs in **FUN entertainment** mode, with no real money, and is NOT a licensed operator. Once real money is enabled, it will be under the authorization its operator jurisdiction requires — **in Brazil**, from the **SPA / Ministry of Finance** (Law 14.790) and on a **.bet.br** domain.

Support is via electronic channels (WhatsApp/chat and email coming soon), in Portuguese. Once licensed, we will offer **SAC + Ombudsman + toll-free phone**, per Law 14.790.

The configured RTP is **93%** for Slot, Wheel, Roulette, Raspadinha and Bingo. Every round records an RTP snapshot at play time, auditable per player.

We use a verifiable RNG chain: each draw generates a cryptographic seed whose hash we publish before the result. Verify any of your rounds at `/game/rng/verify/:drawId`.

Bet on an animal (1–25), group, ten-block, hundred-block or thousand-block. Draws happen every hour on the dot. Payouts follow the multipliers configured in `/admin/config` (15× group, 60× ten-block on the head, etc.).

Each game has its own **How to play** button inside its screen. All share the same RNG engine and RTP. Sounds and animations can be muted in the controls.

Only when we activate real money. In FUN mode, no documents are required. Future: ID + proof of address, validated via Sumsub within 48 hours.

To comply with anti-money-laundering (AML) and player-protection (responsible gambling) law. Each jurisdiction has its level: Brazil (Law 14.790), Paraguay (CONAJZAR), etc.

Passwords with bcrypt 12 rounds, JWT with 15-min expiry, financial ledger in integer cents (no floats), everything in append-only AuditLog. Compliant with LGPD (Brazil) and LOPDP (Paraguay).

Go to **/operator-login** with the slug we issued you, your email and password. Edit your brand (colors, logo, tagline) and see the live GGR dashboard. Full manual: WHITE-LABEL-OPERATOR-MANUAL.md.

Use an `<iframe>` pointing at `https://jogodobicho.com/pt/<game>?op=<your-slug>`. Slot, JdB, Wheel, Roulette and Raspadinha are available. Swap `pt` for `es` or `en` for other languages.

Monthly reconciliation via wire transfer or crypto (USDT/USDC). The standard Camino A share is 20% of GGR. The portal dashboard shows the running calculation.

Today the platform runs in **FUN-money** mode only — no real deposits. When we activate real money, we will offer PIX (Brazil), bank transfer and local PSPs per jurisdiction.

Same as deposits — FUN-money only today. The future flow will honour each operator-jurisdiction limit (24h max in some markets, mandatory KYC).

We do not charge fees on deposits or withdrawals. PSPs (payment providers) may charge their own depending on the method.

In FUN mode there are no payments. Once real money is enabled, the accepted methods depend on the regulation of this site operator jurisdiction — **in Brazil**, only **PIX, TED and debit card**, with no credit cards, boleto or cryptocurrencies. Your operator states the list that applies to you.

No. Deposits and withdrawals can only be made from a bank account in **your own name**, using the same identity document as your player account. Account-ownership matching is a common requirement across gaming regulations — in Brazil, the document is the CPF.

In **My profile → Responsible gambling**, set daily, weekly or monthly limits on deposit, loss or play time. Increases take effect after 24h; decreases take effect immediately.

Same screen: **Self-exclusion**. Periods: 7 days, 1 month, 6 months or permanent. During the period your account is inaccessible and you receive no marketing.

We offer **limits and self-exclusion** (see your profile). If you or a family member needs help with compulsive gambling, seek professional support — we point you to help and treatment channels. Play responsibly. **18+**.