Legal documents

Terms, policies and rules governing the use of the platform.

• Terms of Use

  The contract governing use of the jogodobicho fixed-odds betting platform: who may bet, when a bet is accepted, how prizes are paid, and what happens when something goes wrong.

• Privacy Policy

  How jogodobicho collects, uses, shares, protects and deletes your personal data, the legal basis for each of those things, and how you exercise your rights as a data subject under the LGPD.

• Responsible Gaming

  How jogodobicho protects those who bet: deposit, loss and time limits, reality alerts, short breaks, temporary and permanent self-exclusion, protection of minors, and where to find free help.

• Anti-Money Laundering and Counter-Terrorist Financing Policy (AML/CTF)

  How jogodobicho identifies its bettors, monitors transactions, reports whatever is atypical to COAF and retains records, in compliance with Lei nº 9.613/1998 and Portaria SPA/MF nº 1.143/2024.

• Cookie and Similar Technologies Policy

  What cookies are, which ones the jogodobicho site uses, what they are for, how long they last, and how to accept or refuse each category at any time.

• Operator Identification

  Who the company behind this site is: corporate name, CNPJ, address, the SPA/MF authorisation act, the brands and domains operated under it, the customer service and ombudsman channels, and how to complain to the regulator.

• Game Rules

  How each jogodobicho game works: when a bet is accepted, when the betting window closes, how the result is determined, what each bet type pays, what RTP means, and how anyone can verify a draw independently.

• Customer Service Channel and Ouvidoria

  How to reach jogodobicho, how long we take to reply, how the ouvidoria works as an internal second instance, and where to turn when our answer does not resolve the matter.

• Bettor Identification and Verification Policy (KYC)

  How jogodobicho identifies and verifies anyone who opens an account: data required at registration, CPF validation against the Receita Federal database, facial recognition with liveness detection, one account per CPF, what happens if verification is refused, and how long documents are retained.

• Promotional Terms

  General rules applying to every promotion, tournament, prize draw and loyalty programme of jogodobicho: who may take part, what the regulation allows us to offer, how the wagering requirement works, deadlines, limits, abuse, and the warnings that every promotional item must carry.

Betting is entertainment, not a source of income. Strictly 18+. Need help? Call 188 (CVV), 24 hours, free of charge.