Operator Identification

Version 1.0In force since 2026-08-05

Who the company behind this site is: corporate name, CNPJ, address, the SPA/MF authorisation act, the brands and domains operated under it, the customer service and ombudsman channels, and how to complain to the regulator.

Some company details have not been provided yet and appear as “to be provided”. None were assumed: a made-up tax ID would be worse than a missing one.

1. About this page

This page identifies, permanently and without requiring registration, the company responsible for the jogodobicho brand and for the jogodobicho.com site. The link to it appears in the footer of every page, including the sign-up, deposit and betting screens, and it stays accessible to visitors who do not yet hold an account.

No corporate detail on this page is approximate or illustrative. All of them are read from the operator’s official record at the moment the page is assembled. If a field shows as pending, it is because the data has not yet been loaded into the system — not because there is any doubt about it. A plausible number standing in for the true one would be worse than the gap.

Should anything written here diverge from the authorisation act published by the Secretaria de Prêmios e Apostas of the Ministério da Fazenda (SPA/MF), the authorisation act prevails.

Legal basis: Lei 14.790/2023, art. 2º (definitions of the authorised betting modality) · Lei 8.078/1990 (Consumer Protection Code), art. 6º, III · Portaria SPA/MF nº 1.231/2024 (information owed to the bettor)

2. Identification of the legal entity

The authorised operator is [to be provided], a legal entity incorporated under Brazilian law, registered with the CNPJ under nº [to be provided], with its registered office and management within Brazilian territory, at [to be provided].

The law requires the operator of fixed-odds lottery betting to be a legal entity incorporated in Brazil, with its registered office and management in the country, and to have among its shareholders a Brazilian partner holding at least 20% (twenty per cent) of the share capital. [to be provided] meets that requirement, as verified by the SPA/MF during the authorisation process.

Every legal relationship arising from the use of this site is established with [to be provided] — not with a brand, an affiliate, an influencer, a technology supplier or a payment intermediary. Any complaint is directed against [to be provided], and the responsibility for paying prizes is likewise its own.

Legal basis: Lei 14.790/2023, art. 7º (requirements for the authorised legal entity) · Portaria SPA/MF nº 827/2024 (authorisation requirements and procedure)

3. The SPA/MF authorisation

[to be provided] operates fixed-odds lottery betting under authorisation act [to be provided], issued by the Secretaria de Prêmios e Apostas of the Ministério da Fazenda (SPA/MF), the body competent to grant, supervise and, where warranted, suspend or revoke authorisations of this kind throughout the national territory.

The authorisation is granted for consideration: the statutory grant fee of R$ 30,000,000.00 (thirty million reais) was paid in full before operations began. The authorisation runs for a fixed term, and operating outside that term, or during any suspension, is irregular — regardless of whether the site remains online.

No other body — municipal, state, foreign or trade association — grants a licence for this activity in Brazil. Anyone presenting an “alvará”, an “international licence” or a “certificate” of another origin as though it were authorisation to operate fixed-odds betting in the country is displaying a document that does not serve that purpose.

Legal basis: Lei 13.756/2018, art. 29 (creation of the fixed-odds lottery betting modality) · Lei 14.790/2023, art. 7º (grant fee and term of the authorisation) · Portaria SPA/MF nº 827/2024 (authorisation and homologation)

4. Object and scope of the authorisation

The authorisation covers the commercial exploitation of fixed-odds lottery betting, which comprises two sets: bets on real sporting events and bets on online games, understood as those whose result is determined by the outcome of a future random event produced by a random generator of numbers, symbols, figures or objects, under rules defined in the system itself.

Every game offered at jogodobicho.com falls within one of those two categories, has rules published before any bet is placed, and has been submitted for certification by an entity recognised by the SPA/MF. The specific rules of each game are set out on the game rules page and form part, for all purposes, of the terms of use accepted by the bettor.

What the authorisation does not cover also matters: [to be provided] does not run land-based gaming halls whose operation is barred by Brazilian law, does not broker bets on behalf of unauthorised third parties, and does not offer bettors in Brazil any product not comprised within this authorisation.

Legal basis: Lei 14.790/2023, art. 2º, VIII (definition of online game) · Lei 14.790/2023, art. 3º, II (virtual events of online games as the object of a bet) · Portaria SPA/MF nº 1.207/2024 (technical requirements for games)

5. Commercial brands and domains

The law allows each authorisation to be exploited through a limited number of commercial brands — up to three — and the regulations require every brand to operate under the “.bet.br” domain, reserved in Brazil to authorised operators.

Under this authorisation, [to be provided] operates the jogodobicho brand, accessible exclusively at jogodobicho.com.

Addresses that do not end in “.bet.br” are not authorised channels of this operation, even if they display the name, logo or colours of jogodobicho. Marketing domains, affiliate pages, social media profiles and third-party applications may talk about the brand, but none of them takes deposits, records bets or pays prizes: that happens only at jogodobicho.com.

Legal basis: Lei 14.790/2023, art. 7º (limit on commercial brands per authorisation) · Portaria SPA/MF nº 1.475/2024 (mandatory use of the .bet.br domain)

6. Personal and non-transferable nature of the authorisation

The authorisation is personal and non-transferable. It was granted to [to be provided] on the basis of requirements concerning that company in particular: its shareholding structure, the good standing of its partners and officers, its technical capability and its financial standing, all verified by the SPA/MF.

In practice this means the authorisation cannot be sold, assigned, leased, pledged, sub-licensed or “lent” to another company, and no third party may accept bets under its cover. Material changes in the corporate control of [to be provided] require notification to and prior consent from the SPA/MF.

Technology suppliers, game studios, payment processors and marketing agents engaged by [to be provided] act in its name and under its responsibility — not as holders of an authorisation of their own. Responsibility towards the bettor and towards the regulator remains, in every case, with [to be provided].

Legal basis: Lei 14.790/2023 (authorisation regime: personal and non-transferable nature) · Portaria SPA/MF nº 827/2024 (corporate changes and notification to the regulator)

7. How to verify that this operator is authorised

Verification does not depend on believing what this site says. The SPA/MF publishes and keeps updated, on its website within the gov.br portal, the list of authorised companies together with each one’s CNPJ, brands and domains. It is enough to compare CNPJ [to be provided] against that list.

Three quick checks, in this order: the address in the browser ends in “.bet.br”; the CNPJ shown on this page appears on the SPA/MF list; and the jogodobicho brand is linked to that same CNPJ on the list.

Sites accepting bets in Brazil without SPA/MF authorisation operate outside the law, and running gaming or lottery activity without legal authorisation is a criminal offence. On such sites there is no segregated betting account, no guarantee that prizes will be paid, no complaint channel to the regulator, and no one to turn to when the money does not come back.

Legal basis: Portaria SPA/MF nº 827/2024 (publication of the list of authorised operators) · Portaria SPA/MF nº 1.475/2024 (.bet.br domain as a marker of authorised operation) · Decreto-Lei 3.688/1941, arts. 50 and 51 (running gaming or lottery activity without legal authorisation)

8. System certification and location of the infrastructure

The betting system of jogodobicho is hosted on infrastructure located within Brazilian territory, with a provider certified to ISO/IEC 27001, with information security controls, event logging and log retention on the terms required by the regulations.

The games, the random number generator and the platform have been assessed by a certification body recognised by the SPA/MF. The random number generator is cryptographically secure, and every result can be checked by the bettor after the draw using the verification tool published on the site itself.

The regulations set a minimum theoretical return to player (RTP) of 85% (eighty-five per cent) over the expected useful life of each game. The theoretical RTP of every game offered at jogodobicho.com is stated on the game rules page.

Legal basis: Portaria SPA/MF nº 1.207/2024, art. 28 (minimum RTP of 85%) · Portaria SPA/MF nº 1.207/2024 (technical requirements and random generator) · Portaria SPA/MF nº 722/2024 (information security and infrastructure) · Portaria SPA/MF nº 300/2024 (certification by a recognised entity)

9. Registration, betting account and demonstration mode

To bet with money at stake, holding a betting account in one’s own name is mandatory, opened after registration and identity verification. There is no anonymous betting, no guest betting and no betting on behalf of someone else: the account holder, the holder of the CPF provided, and the holder of the bank account or Pix key used to deposit and withdraw must be the same person.

Registration requires, among other data, full name, CPF, date of birth, address and a valid means of contact, along with identity confirmation. Until verification is completed on the terms of the know-your-customer policy, the account cannot move funds.

There is one deliberate and bounded exception: the site offers a demonstration mode, with no financial stake and no economic value whatsoever, which unregistered visitors may access. In that mode there is no deposit, no cash prize, no convertible balance, and no credit shown on screen can be withdrawn, transferred or exchanged for anything. It exists so that the rules and mechanics of the games can be learned before deciding whether to open an account.

The distinction is the one the law itself draws: a bet is the placing of value at risk in the expectation of a prize, and that is what requires a verified account. Demonstration mode places no value at risk and is therefore not a bet. The moment a visitor moves from demonstration to real betting, registration and identity verification become a precondition, without exception.

Legal basis: Lei 14.790/2023, art. 2º, I (a bet as the placing of value at risk) · Lei 14.790/2023 (mandatory identified betting account and prohibition for under-18s) · Portaria SPA/MF nº 1.231/2024 (bettor registration and betting account) · Portaria SPA/MF nº 1.143/2024 (customer identification and due diligence)

10. Customer service channels

Support is provided in Portuguese, free of charge, and is available around the clock through the site’s electronic channels. The written contact channel is [to be provided]; chat and the help centre can be reached from any page, including without logging in.

When a contact is opened, the bettor receives a case reference number, which is what is used to follow the matter and to support any later complaint. It is worth keeping: without the reference the history still exists in our records, but following it up takes longer.

Requests involving movement of funds, account closure, self-exclusion or the exercise of personal data rights are recorded and answered in writing, even where they were started over chat.

Legal basis: Portaria SPA/MF nº 1.231/2024 (service channels and response deadlines) · Lei 8.078/1990 (Consumer Protection Code), arts. 46 and 54 (adhesion contract and prior knowledge of its content) · Lei 8.078/1990 (Consumer Protection Code), art. 6º, III

11. Ombudsman

The ombudsman is the internal second instance: it handles cases from those who have already gone to customer service and either received no answer within the deadline or disagree with the outcome. It works independently of the commercial and operations teams, and its channel is [to be provided].

So that the ombudsman can examine the case, it needs the reference number of the earlier contact, the CPF of the account holder and a factual description of what happened. The ombudsman acknowledges receipt, examines the matter and replies in writing within the regulatory deadline, stating the conclusion and the reasoning behind it.

Going to the ombudsman neither prevents nor replaces a complaint to the regulator, to consumer protection bodies or to the courts. These are parallel routes, and using one does not forfeit the others.

Legal basis: Portaria SPA/MF nº 1.231/2024 (ombudsman and handling of complaints) · Lei 8.078/1990 (Consumer Protection Code), art. 6º, VII

12. Data protection officer

[to be provided] is the controller of the personal data processed at jogodobicho.com and maintains a data protection officer, whose contact channel is [to be provided] — published here precisely because the law requires the officer’s identity and contact details to be publicly known.

Through that channel the data subject exercises the rights set out in the General Data Protection Law: confirmation that processing exists, access, correction, anonymisation, portability, information about sharing, and withdrawal of consent, among others, at no cost and with no need to justify the request.

Some data cannot be erased on request: registration, transaction and betting records are kept for the period required by anti-money-laundering legislation and by sector regulations, even after the account is closed. The detail is set out in the privacy policy.

Legal basis: Lei 13.709/2018 (LGPD), art. 41 (data protection officer) · Lei 13.709/2018 (LGPD), art. 18 (rights of the data subject) · Lei 9.613/1998, art. 10 (customer identification and record keeping)

13. Prevention of money laundering and terrorist financing

Operators of fixed-odds lottery betting are among the entities subject to anti-money-laundering legislation. That explains much of what bettors experience as bureaucracy: customer identification, document verification, periodic updating of registration data, and refusal of payment methods that do not belong to the account holder.

[to be provided] maintains its own prevention policy, with an officer accountable to the Conselho de Controle de Atividades Financeiras (COAF), an internal risk assessment, ongoing transaction monitoring and reporting of suspicious transactions to the competent authorities. Where such a report is made, it is made without notifying the person reported, as the law requires.

None of these measures is optional for the operator, and none of them depends on suspicion about any particular bettor: they are standing obligations of anyone operating under authorisation. The detail is set out in the anti-money-laundering and counter-terrorist-financing policy.

Legal basis: Lei 9.613/1998, arts. 9º, 10 and 11 (obliged entities, records and reporting to COAF) · Portaria SPA/MF nº 1.143/2024 (prevention of money laundering and terrorist financing) · Lei 14.790/2023 (operator subject to the prevention regime)

14. SPA/MF supervision and complaints to the regulator

[to be provided] is permanently subject to supervision by the SPA/MF, which may request information, audit systems, order corrective measures and impose sanctions ranging from a warning to fines and revocation of the authorisation. Supervision covers the operation of the games, advertising, customer service, data processing and compliance with responsible gambling rules.

A bettor who considers that this operator has breached the regulations may complain directly to the regulator, without our involvement and without needing our agreement. The route is the Federal Government’s integrated ombudsman and access to information platform (Fala.BR, at falabr.cgu.gov.br), addressing the submission to the Secretaria de Prêmios e Apostas of the Ministério da Fazenda.

For consumer matters, the consumidor.gov.br platform, the state and municipal Procons and the courts are equally available. We suggest — without this being a precondition for anything — trying customer service and the ombudsman first, since that is usually the fastest way to resolve the concrete problem.

Legal basis: Lei 14.790/2023 (supervisory powers and administrative sanctions) · Portaria SPA/MF nº 827/2024 (supervision of the authorised operator) · Lei 8.078/1990 (Consumer Protection Code), art. 6º, VII

15. Mandatory warnings

Betting is prohibited for anyone under 18. Registration is refused and the account is blocked where the holder is found not to meet the minimum age; in that situation any amounts staked give rise to no right to a prize, and the deposit is returned through the same payment method it came from.

Betting carries financial risk. It is not a source of income, it is not an investment, and no strategy guarantees a win: the result of each game is random and independent of the ones before it. Stake only what you can afford to lose without compromising essential expenses.

If betting has stopped being entertainment, there are tools on this site — deposit, time and loss limits, a temporary break and self-exclusion — and there is help beyond it. The Centro de Valorização da Vida answers 24 hours a day, free and in confidence, on 188 and at cvv.org.br, and the public health network treats gambling disorder. Talking to someone early is what changes the outcome.

Legal basis: Lei 14.790/2023 (prohibition of betting by persons under 18) · Portaria SPA/MF nº 1.231/2024 (responsible gambling and mandatory warnings) · Portaria SPA/MF nº 615/2024 (commercial communication and warnings)

16. Version, effective date and updates to this document

This document is at version 1.0, effective from 5 August 2026. Earlier versions and the change history remain available on this same page, so that it is possible to establish which text was in force on any given date.

Changes affecting bettors’ rights are notified in advance through the contact details on file and, where the regulations so require, depend on fresh acceptance for the account to continue operating. Drafting corrections that do not change the substance do not create a new version.

Corporate details — corporate name, CNPJ, address and authorisation act — are read from the operator’s record and may be updated without a change in the version of this text, because what changes in those cases is the data, not the rule.

Legal basis: Lei 8.078/1990 (Consumer Protection Code), arts. 46 and 54 (adhesion contract and prior knowledge of its content) · Portaria SPA/MF nº 1.231/2024 (information and communication to the bettor)

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